| Serving with smile
To ensure reliable, efficient and sufficient power supply to consumers.
To ensure a balanced all-round development of power infrastructure in all circles of operation.
To ensure operational efficiency through managerial, functional autonomy and technological up gradation.
To focus on customer care and customer service in all spheres of activity, by maintaining good quality and cost-effectiveness in power distribution
| Future Plans
Integration of customer database with GIS for all 29 towns of APEPDCL for better linkage between customer and network elements i.e., pole, distribution transformer, feeder and sub station
HT Metering Information Management System (MIMS), an in house application under development for tracking Metering Installation for HT Consumers
Strengthening transmission and distribution infrastructure
Conducting a special drive against Electricity Pilferage